You can feel comfortable and secure when shopping at Creative Leather Concepts.
At CLC, we take customer’s privacy and security issues seriously and
with high considerations. We take all the measures necessary to make sure that
all the personal information that you provide is only viewed and used by us,
unless you voluntarily instruct us to share your information.
Security Pledge
We have appropriate security measures in place to protect against the loss,
misuse or alteration of information that we have collected from you at our site,
so you can feel comfortable and secure when shopping. When you see either a
solid key icon or a yellow locked padlock icon at the lower portion of your
browser window, then the site is secured through Secure Sockets Layer (SSL).
We always use industry-standard encryption technologies when transferring and
receiving your personal information on our site. Pages requesting personal information
should always have one of these icons. If you do not see one of these icons,
please contact us to complete your transaction over the phone by calling 1-800-SHOP-LEATHER,
that is 1-800-746-7532. We respect your personal information and appreciate
the fact that you forward this data to us in order to process your order.
ABOUT SSL CERTIFICATES
Yahoo! Certified
When you provide us with any personal information including your name, address, e-mail and credit card number, it is processed over a secure connection on secure servers overlooked and protected by Yahoo! Inc. Yahoo! uses Secure Socket Layers (SSL) to encrypt all information you provide before sending it to the Yahoo! servers. SSL is the industry standard and the best software available for secure ecommerce transactions.
Information Collection
We ONLY collect information on a voluntary basis from customers and visitors
to our site, in order to improve customer service and order processing. In addition,
we collect information volunteered by consumers, such as survey information
and/or site registrations. This information may also be combined with other
personally identifiable information (such as demographic and past purchase information)
available from our records.
Choosing Not to Receive Offers by E-Mail
As a CLC customer, you will automatically receive e-mail confirmation of your
orders, as well as notification of special offers from Creative Leather Concepts,
unless you notify us otherwise. Notify us by e-mail, phone, fax, or standard
mail to have your e-mail address removed from our list. Please include your
customer number if possible, to ensure accuracy.
On our registration and check out pages, consumers have the option to opt-in
to receive e-mail from our marketing partners. Rest assured, if you do not check
the box you will receive no unsolicited mailings. If you chose to opt-in to
receive e-mail from our marketing partners, we will share with them your e-mail
address and the information described above, so they can send you offers for
products and services that may be of interest to you. We will only share your
e-mail address if you have opted in by checking the box on the registration
page. Additionally, each e-mail our partners send you will include an easy opt-out
enabling you to stop receiving future e-mail.
If you voluntarily choose to receive offers from our marketing partners, the
personal information you have provided us and information about your order may
be shared with third parties. This information may be combined with other personally
identifiable information (such as demographic information and past purchase
information) available from our records and other sources. This information
will be used to make our future marketing efforts more efficient. It may also
be used by our marketing partners to bring you offers of interest.
If you prefer we do not share your name and address with marketing partners
please either calls us at 1-888-871-5468, send an email to custserv@CLCLeather.com,
or write to us at:
Creative Leather Concepts
P.O. Box 368
Grand Island, NY 14072
Choosing Not to Receive Catalogs and Offers by Mail
As a CLC customer, you will automatically receive our new catalogs, unless you
notify us otherwise. Notify us by e-mail, phone, fax, or standard mail to be
removed from our mail list. Please include your customer number if possible,
to ensure accuracy.
You may also receive mailings from other reputable companies. You can, however,
have your name put on our do-not-share list by writing, calling, or e-mailing
CLC. (Please provide us with your exact name and address. We will be sure your
name is removed from the list we share with other organizations).
What are 'cookies' and how does CLC use them?
A "cookie" is a small data file that contains a unique identifier.
Cookies can be used to store personal information about you, right on your computer.
CLC does not believe that storing your personal information on a cookie is a
responsible use of this information. Cookies are also used to "connect"
your computer to information stored in a separate location. At CLC, we use cookies
to connect your computer with the information we store for you in our database.
Some examples of this data include your account preferences, items added to
your shopping cart, user specific information on pages accessed and previous
visits to our site. Your information is stored in a safe and secure database.
We do not use cookies to store any of your personal or financial information
on your computer.
Children's Policy
CLC does not seek to solicit information from anyone under the age of thirteen
(a "Child"). If a Child submits information to us through any part
of our Web site, and we know that the person submitting the information is a
Child, we will not use it for any purpose. We will delete the information as
soon as we discover it and we will not disclose it to third parties.
CLC Respects Your Privacy
Persons who supply us with their telephone numbers online will receive telephone
contact from us only for information regarding an order they have placed online.
