Sandra W., Enterprise, FL: Rating: Excellent."CLC went out of its way to help me when I mistakenly placed two orders for the same item. They followed up to make sure I was satisfied. And when they mistakenly sent me two of the same item they let me keep both and only charged me for one. I think these people bring "customer service" to new levels and I would recommend them to anyone.
Their products are beautiful, too." (December 2010)
Patricia D., Towson University, Baltimore, MD: Rating: Excellent.
"Great selection and fast delivery. Love getting the free shipping, just for being a former customer." (October 2007)
Melinda W., Englewood, CO: Rating: Excellent.
"I was extremely surprised when I received emails from the VP of Marketing regarding an item that I was purchasing. The item was no longer available and the VP took time out from his day to email me additional options and to keep me apprised of my order. I have purchased items from Creative Leather in the past 20 years and have found their items to be of high quality and durable. Their items last far longer that the wallets I had purchased in stores. I do hope they are able to stock a wallet similare to their Check - Mate wallet. I have used that wallet for years and have given many away as gifts. I have never found another like it. Thanks for a wonderful company. In this day and age its not easy to find one like Creative Leather Concepts." (July 2007)
Lauren A., Estero, FL: Rating: Good.
"Quick turn around time. Shipped promptly. Quality product. Exceeded expectations." (February 2007)
Laura C., Elgin, IL: Rating: Excellent.
"Great product! Fast delivery." (December 2006)
Paul R., Yonkers, NY: Rating: Excellent.
"I was totaly satiisified with my purchase and experience." (June 2005)
Becky Y., Auburn, AL: Rating: Excellent.
"My purchase was a soft leather double eyeglass case. I ordered the first one too small and had to exchange it for the larger one. The quality was excellent. Shipping and return was easy, customer service was friendly. I will definitely purchase again." (May 2005)
Mary Anne H., Hazleton, PA: Rating: Excellent.
"Quick shipping. Well crafted merchandise. I would highly recommend this company." (April 2005)
Claire F, Columbia, MD: Rating: Excellent.
"Excellent public relations! I placed my order by phone, and the salesperson was extremely helpful. I was surprised to receive my items sooner than expected, and I was not charged any shipping fees! The quality of the merchandise is excellent.
" (February 2005)
James S., Groton, MA: Rating: Excellent.
"Excellent merchant. I will be using them again. Product is top notch." (January 2005)
Nancy C, Springfield, VA: Rating: Excellent.
"Shopping was quick and easy and I received the order quickly. All items were as shown in the catalog and of the highest quality. I would definitely shop with this merchant again." (May 2004)
Scott B., Mount Kisco, NY: Rating: Excellent.
"Extremely Professional Representation. A Pleasure To Deal With. Highly Recommended!" (April 2004)
Mylinda G., Lake Ridge, VA: Rating: Excellent.
"I shopped around before deciding to order from creative leather concepts, and found they have the lowest prices and fastest delivery for the product I was in the market for. Very easy to order from, and extremely fast delivery. Highly recommended!" (January 2004)
Trent W., Folsom, CA: Rating: Excellent.
"Excellent turn-around. We ordered and it was delivered, personalized in 4-5 days! We would have liked though a gift-wrapping option. But would order from them again." (December 2003)
Paige C., Santa Clarita, CA: Rating: Excellent.
"Telephone representative was extremely helpful and knowledgeable. Order was filled promptly and delivered earlier than promised. Products arrived well packaged and of the quality expected. CLC was a pleasure to deal with- a rarity in today's marketplace." (December 2003)
Sandra C., Hopkinton, MA: Rating: Excellent.
"Item was received 2 days after it was ordered on the internet and it was packaged well. Not a flaw in the process!" (November 2003)
